30 Nov One-stop Shop Service Center for OFWs launched in CDO
No more hassle for those Kagay-anons who want to work abroad in procuring necessary documents. Last November 25, 2016, the one-stop shop service center was officially launched at the Overseas Workers Welfare Administration (OWWA) – X in Cagayan de Oro City.
Instead of visiting various offices located around the city, the following agencies will be assigned in one venue at OWWA to make transactions easier and faster.
The offices that will be housed in OWWA-X are as follows:
- Professional Regulation Commission (PRC)
- Bureau of Immigration (BI)
- PAG-IBIG Fund
- Maritime Industry Authority (MARINA)
- National Bureau of Investigation (NBI)
- Bureau of Internal Revenue (BIR)
- Philippine Statistics Authority (PSA)
- National Reintegration Center for OFWs (NCRO)
- Commission on Higher Education (CHED)
- Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
- Philippine National Police
Meanwhile, Philhealth and POEA REU are still accessible since both offices are located in the same building. SSS and TESDA are following suit later on. The agencies will be of service from 8:00 am to 5:00 pm except on holidays.
POEA provides documentation of land based and sea based workers, as well as workers-on-leave or Balik-Manggagawa; registration of land based worker-applicants; verification/certification of OFW records; and provision of legal assistance and response to queries; while OWWA handles the processing or renewal of the OWWA memberships.
The NBI issues the NBI clearance and facilitates on concerns on illegal recruitment/trafficking, while the PSA processes and issues Certificate of Live Birth, Certificate of Marriage, Certificate of Death, and Certificate of No Marriage (CENOMAR).
The BI extends to OFWs the Departure Clearance Information and VAWC – Hold Order for convicted OFWs.
The PRC issues new, renewal and certification of professional license while MARINA issues or revalidates the Seaman’s Book and issuance of the Certificate of Proficiency (COP).
OFW clients can avail from HDMF/Pag-ibig Fund the processing of their Pag-IBIG Membership. At PHILHEALTH, they can pay PhilHealth contribution, as well as update their membership registration.
For clients wanting to access their required collegiate academic record, the CHED is ready to provide verification and authentication of school credentials services, concerns on scholarships/trainings/grants, and renewal and certification of license.
The NRCO provides livelihood assistance and other reintegration services for returning OFWs.
Also, TIEZA handles travel tax payment; processing of travel tax exemption and reduced travel tax.
Currently added are the BIR which will assist the OFWs for their tax related concerns and the PNP, through the Cagayan de Oro (CDO) Police (COCPO), will issue Police Clearance for CDO residents.
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